COVID-19 SOP Compliance: Is Your Business Ready?

The current global pandemic is here to stay. How will this new normal impact your business? Does your organization have a robust strategy in place to ensure SOP compliance, safety of your personnel and customers and minimize risk to your business?

For a limited time only, ELID is offering an SOP Compliance & Readiness Check, exclusively for our valued maintenance customers. Performed by our in-house technical specialist department, this concise, yet insightful discovery exercise will help your business formulate a clear strategy and roadmap for effectively implementing access control solutions that will enhance SOP compliance, and ensure your business is ready to safely weather this new normal.

ELID's SOP Compliance & Readiness Check FAQ:

Q: My company is currently NOT an ELID customer. Do I still qualify for this offer?


A: Answer: For non-customers, and customers who are not on an active maintenance contract, this offer still applies but fees are applicable.


Q: How much does this usually cost?


A: Answer: ELID’s Technical Specialist Department is able to provide onsite ad hoc services such as system testing, product repairs and more. Depending on the type of service required, on-site inspection and consultations start at RM 300.


Q: It is possible to do an over the phone or video conferencing SOP Compliance & Readiness check?

  TSD Technician

A: Answer: It is possible to do a preliminary session over the phone or over video conferencing. However, a more thorough, on site inspection is highly recommended as a next step in order to accurately diagnose the site and formulate a proper compliance strategy.


Q: My company is not currently using an ELID system but we are having issues with our (non-ELID) security system and would like to get it serviced/repaired. Is this possible?


A: Answer: ELID’s technical specialist team is able to provide inspection and testing for a variety of 3rd party security systems. However, repairs may or may not be possible. A thorough on-site test/check is required before our team can determine if a system or product can be repaired.


Q: What type of products is ELID’s technical specialist department able to service/repair?

A: Answer: Typical systems that we can help with include but is not limited to the following:

  • Access control systems ( card, biometric, facial, thermal)
  • CCTV systems
  • Barrier gates, turnstiles, etc
  • Parking access systems
  • Lift access systems
  • Writing & cabling
  • Alarm system

Q: My company is currently located outside of the Klang valley, is ELID able to provide this service?

A: Answer: Yes, we have branch offices located in Penang and Johor Bahru as well as in East Malaysia. Please contact us and we will make the necessary arrangements.



If you are interested to learn more about ELID’s SOP Compliance & Readiness check, please provide your details in the form below:

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