top of page
We're Here to Help
Your Questions Answered, Anytime
Self-Help
Login to Technical Support Website to download the latest firmware/software/user manual/wiring diagram and other technical materials.We constantly update the Technical Support Website so that the latest information is available for download by our dealers/distributors.
01
Call or email us
02
Call us at +603 7960 9695 or write to us at support@elid.com
ELID technical help desk is available from 08:30-18:30 (GMT+8) Monday to Friday
Arrange for repair
03
Before sending product for service, do the following:
1. Check warranty status
2. Fill up the RMA form and send/courier the faulty equipment to ELID Customer Service Support Department
(No 19, Jalan 51A/223, Sek 51A, 46100 Petaling Jaya, Selangor, Malaysia).
Request for on-site service
04
Please contact the nearest ELID sales office.
bottom of page